Fast shipping

Fast shipping is part of our customer service! For this reason we keep most of our products in stock, and can generally dispatch them immediately after receipt of your order/payment.

We pack the goods with sufficient protective padding to minimise damage during transport. In the rare event that you receive damaged goods, please send us a photo and we will replace the goods as soon as possible.
After dispatch, you will receive a shipping confirmation and the tracking number, which allows you to trace the parcel. The goods are shipped on the same day for orders and payment received by 12:00.

Please provide us with an alternative delivery address (workplace, neighbour etc.) should you not be at home during the day.

EU & International Shipping

We ship from our warehouse in Austria to countries in the European Union and some Non-EU countries in Europe (e.g. Switzerland).

Most European countries can be directly selected in our shop. If your country is not available in the country-list please tell us and we are happy to add it.

Shipping to countries outside of the European Union: Our products are certified for the EU market, they may not be suitable for countries outside of the EU. Please check with the customs authorities in your country if you are allowed to import the products you would like to buy. You have to pay customs fees and taxes when you receive products in a country outside of the EU (the fees are typically collected by the postal service or in a customs office).

Germany

€ 7.90 incl. VAT per order

Standard delivery time: 2-5 business days

Free shipping from € 59


Austria

€ 5.90 incl. VAT per order

Standard delivery time: 1-2 business days

We ship from our warehouse in Austria, most parcels are already delivered on the next working day.

Free shipping from € 59


Czech Republic, Slovenia, Hungary

€ 9,90 incl. VAT per order

Standard delivery period: 1-3 business days (Monday-Friday)

Free shipping from € 129


Netherlands

€ 11.90 incl. VAT flat rate per order (regardless of weight)

 

Standard delivery time: 2-5 business days

 

Free shipping from € 129


Belgium, Luxembourg

€ 11.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 2-5 business days

Free shipping from € 129


Italy

€ 13.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 2-5 business days

We ship with the Italian Post to Italian islands. Shipping to islands takes 2-3 days longer. Please choose a delivery address on the mainland if possible!

Free shipping from € 129


France

€ 13.90 incl. VAT flat rate per order (regardless of weight)

 

Standard delivery time: 2-5 business days

 

Free shipping from € 129


Poland

€ 13.90 incl. VAT flat rate per order (regardless of weight)

 

Standard delivery time: 2-5 business days

 

PL: Free shipping from € 129


Sweden

€ 17.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 3-7 business days


Croatia

€ 19.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 2-7 business days

Islands: Please choose a delivery address on the mainland if possible!

For DPD deliveries to islands we have to invoice 25 EUR island surcharge per parcel. Post deliveries of parcels with up to 10 kg are possible without an island surcharge.


Bulgaria

€ 22.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 3-9 business days


Danmark

€ 13.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 3-6 business days


Finland

€ 22.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 4-8 business days


Ireland

€ 16.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 4-8 business days


Romania

€ 19.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 4-8 business days


Lithuania

€ 13.90 incl. VAT flat rate per order (regardless of weight)

Standard delivery time: 4-6 business days

Free shipping from € 129


Greece, Malta, Cyprus

Post parcel

 

  • up to   2 kg:    € 21,90 incl. VAT
  • up to   4 kg:    € 25,90 incl. VAT
  • up to 10 kg:    € 32,90 incl. VAT
  • up to 20 kg:    € 44,90 incl. VAT

 

Standard delivery period: 5-11 business days (Monday-Friday)


Non-EU Countries

We ship from Austria (EU), therefore shipments to non-EU countries must be cleared through customs. Our shipping costs cover transport costs, packaging material and the preparation of the customs form. Parcels are delivered by the national postal service. The postal service charges fees for customs clearance, VAT and customs duties to the recipient.

Switzerland

Post Parcel

  • up to   2 kg: € 20 excl. VAT
  • up to   4 kg: € 26 excl. VAT
  • up to 10 kg: € 30 excl. VAT
  • up to 20 kg: € 50 excl. VAT

Standard delivery time: 4-6 business days (Mo-Fr)

Import processing is carried out by the Swiss Post. Costs see: https://www.post.ch/en/receiving-mail/customs-clearance-fees plus Swiss VAT (currently 7,7%) plus Swiss customs fees.

If the invoice amount is less than 65 CHF (about 60 EUR) no taxes may be charged (see Swiss Post FAQ) - but we cannot guarantee this.


Please contact us if you are interested to receive our products in other countries in the world. We can normally ship worldwide within about 2-4 weeks (depending on the capacities of postal services).